Here you can find information and answers to questions about FIT FOODS 4 YOU. If you have a question or query that is not answered below, please feel free to call us on 0477 574 964 or fill in our contact form for assistance, we would love to hear from you..
Why is Fit Foods 4 You different from the others?
Where possible, we source produce directly from the farm to ensure our meals are packed full of nutrients and last longer in your fridge. Flavours change regularly to ensure the food is never boring, and unlike the competition, we deliver to you fresh, not frozen, twice a week! With attention to detail, we provide a range of options, uniquely tailored to your individual circumstances and budget.
Does Fit Foods 4 You use lock in contracts?
There are NO CONTRACTS! Fit Foods 4 You believe you should always have the choice to order at your leisure.
How long will my meals keep for?
We only use the freshest ingredients for our meals. Your meals stay will stay fresh for 4-5 days unless otherwise indicated on the label.
Do you cater for certain dietary needs?
Yes we certainly do!!! Once you have selected the package of your choice, from there you'll get a pop up box, here you will select allergies or the diet guide your wanting us to cook to. If you have a question or a query please call us on 0477 574 694 for assistance.
Where can I pick up my meals from?
You can pick up your meals FREE. Simply add your meals/package to the cart and the Muscleworx Prospect collection point in your delivery comments, meals will be available for pick up every Wednesday and Saturday.
What are the cut off times and days for ordering?
You must place your order before midnight Saturday for pick up or delivery on Wednesday's or midnight Tuesday for pick up or delivery on Saturday's. If you place your order after the cut off time, we will try to get it in for the closest delivery day, otherwise your order will arrive the following scheduled delivery day.
What days do you deliver & how much is delivery?
Delivery is available on Wednesday's and Saturday's only between 12am/midnight to 7.00am straight to your door step or as per your delivery instructions. Your meals will be packed in a foam box with an ice pack, there is no charge for the box and ice pack and delivery is FREE.
What if I'm not home to take delivery?
You will need to leave special instructions where to leave your order in a shaded place in the cart section. If you are having your order delivered to a workplace please state the BUSINESS NAME so our delivery drivers can find your workplace. Your order will be packed to keep your meals at the correct temperature for approximately 6-8 hours, they come from our cool room into a refrigerated van straight to your door. If you do not leave instructions with our team we will deliver your food as per our delivery procedures.
What happens if I live in a gated complex, high-rise or secured premise?
Please make arrangements in your notes for our driver to: PLEASE NOTE WE DELIVER OVERNIGHT SO MUST PEOPLE WILL BE HOME SLEEPING
- buzz a to let our driver in so he can leave your order at your front door
- access your secured premise with a code or buzzer
- have your meals delivered to your workplace
Will I be contacted when my delivery arrives?
Our drivers follow your specific delivery instructions and should they not be able to gain access to your delivery address, ( PLEASE NOTE: deliveries are delivered overnight so most people are in bed sleeping ) the driver will attempt to contact you immediately on the number provided to us. Should we not be able to reach you in a timely manner, your delivery will be returned to our kitchen and arrangements made for you to pick-up your meals at your earliest convenience. You will receive a call if this is the case.
What is the condition of purchase?
Fit Foods 4 You meals are delivered in a foam box with a ice pack. The consumer will bear all risk in respect of the meals once they have been delivered as per your instructions. Fit Foods 4 You will not be responsible for any loss or deterioration, which occurs after delivery (due to non-timely collection or otherwise).
My order was not received on the expected day?
We endeavor to deliver all our orders as expected, but if you haven't received your order when expected please call us on 0477 574 964 immediately so we can make sure meals get to you fresh and as soon as possible.