Fit Funds are a way of keeping track of credit that is either purchased, or given to you on the Fit Foods 4 You (FF4U) website.
Fit Funds are not redeemable for cash in any way.
Fit Funds can only be spent on meals or food directly on the FF4U website prior to the credits expiry date.
We keep track of the expiry dates for the individual types of Fit Funds you have. E.g. Gift Card funds may expire in 120 days and Fit Fund Rewards may expire in 27 days. This can be seen by visiting the Account Details page (Account link is in the top right hand corner).
Your use of the FF4U website signifies your acceptance of these terms and conditions.
The Fit Funds Loyalty Program
The Fit Funds loyalty credits are credits we give you on every order you place on the FF4U website.
These Fit Funds expire after 60 days of no activity - so unless you spend them OR purchase more meals on the FF4U website within the expiry time frame the credits will expire and will no longer be available.
The expiry date is reset every time you purchase something on the FF4U website. E.g. If you have 10 days remaining before your credit expires - by simply purchasing meals, your expiry date is reset to another 60 days.
You can choose to keep saving and accruing your Fit Funds or you can choose to spend them (provided it is prior to their expiry date). This is done during checkout in the payment section.
We will attempt to keep you informed of your credit and it's pending expiry either by SMS or E-mail - however, you may not receive these notifications:
If you choose not to receive marketing e-mails or SMS messages from FF4U.
If there is a technical or user error with our e-mail system, your e-mail system, SPAM settings or some other reason why our e-mail was not received.
If there is a technical or user error with our SMS system or the device you use to receive SMS messages.
FF4U will not be held liable for any lost credit due to expire dates whether they were known or unknown by you.
The Fit Fund Rewards program is offered purely at the discretion of FF4U and can therefore be cancelled at any time without notice.
FF4U will not be held liable for any lost credit due to the cancellation of the Fit Funds program.